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Rent A Drone at Xboom

Rental Terms & Conditions

1. Rental contract: By renting a product the customer enters into a rental contract with Xboom, wherein Xboom transfers the rights to use the product to the customer on payment of the rent to Xboom and thus the customer is the deemed owner of the usage rights of the goods. In no way this contract signifies that the good(s) belong to you on a permanent basis and the same has to be returned back to Xboom in a condition similar to the condition in which it was delivered to you.

2. Tenure of the contract: The tenure of the contract is equivalent to the tenure of the contract that has been chosen by the customer while placing the order. The return date is fixed and is imprinted on the proforma invoice, the product/accessory has to be returned in as-is condition, by the return date, as was delivered to the customer by Xboom.

In case you want to return the product earlier, before the end of your tenure, there will be no refund of the rental amount collected from you, whatsoever. In case you want to extend the tenure, it can be done based on the availability of the product and at the discretion of Xboom.

3. Payment Policy: The total payment of each order includes the rental amount, refundable deposit ( for some categories ) and delivery/pick-up charges if any. The payment can be done online while placing the order or upon delivery via a payment link.

6. Damage Policy: In case of any damage or missing product(s), the company will inform you of the same upon receiving back the product. The customer agrees to pay for any damage to, loss of, or any theft (disappearance) of items, regardless of cause or fault.

What is considered damage?: Any permanent change in the physical appearance of the product or any change or loss of functionality of the product is considered as damage. Minor wear & tear due to the general usage of the product is not considered as damage.

Deposit Deduction: If the product rented by you qualifies to be considered as damage, the damage cost will be deducted from the security deposit paid by the customer. In case the damage or loss of the product is greater than the amount of security deposit, the customer will be responsible.

Repairable Damage: Actual Repair service Cost along with the components cost used in replacement of the damaged one.

Irreparable Damage: Pay 70-90% of the product’s current retail price depending on the age of the product. After payment of charges you keep the product with you.

Loss or Theft: Pay 70-90% of the product’s current retail price depending on the age of the product

Refund of Security Deposit: Security deposits will be refunded to customers two days after the return and inspection of the product, ensuring that it is returned in the same condition as it was provided.

Late Return: If a customer wishes to return an item late, they must notify the company at least  48 Hours prior to the original return date. Failure to do so will result in the customer being charged double the standard rate for the additional time.

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