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001 / DRONE REPAIR · CERTIFIED TECHNICIANS

Your drone, back
in the air.

Certified DJI, Autel, Matrice and custom-build repairs — propellers and motors through flight-controller and water-damage recovery. Transparent quotes, genuine parts, one-month repair warranty. From our Bengaluru and Delhi service centres.

CERTIFIED
DJI, Autel & custom-build technicians
PARTS
Genuine OEM & brand-direct
WARRANTY
1 month on all repaired components
CENTRES
Bengaluru HSR Layout & Delhi
002 / HOW IT WORKS

Six steps, no
surprises.

A predictable repair workflow: submit, diagnose, quote, approve, repair, return. You see the parts list and labour before any work begins — no silent upgrades, no hidden fees.

01
Submit the form
Tell us the make, model, symptoms, and any crash or water-damage history. Include serial number and firmware version if you have them.
Online · 10 minutes
02
Pay the inspection fee
A ₹1,999 diagnostic fee covers full bench assessment — motor test, gimbal calibration check, firmware scan, and crash-damage inspection. Non-refundable, covers diagnosis only.
Payment link · One-time
03
Ship or drop off
Courier to our Bengaluru HSR Layout or Delhi service centre, or walk in during working hours. Remove personal data and accessories first — cards, batteries, props.
Bengaluru & Delhi · Walk-in welcome
04
Detailed quote
Within 48 hours of arrival, we send a line-itemised quote: parts with OEM pricing, labour time, and expected turnaround. No work happens without your written approval.
Turnaround · 48 hrs
05
Repair & test flight
Certified technicians repair using genuine parts, followed by a bench test and, where safe, a test flight to verify flight envelope, gimbal stabilisation and return-to-home.
Typical · 3–7 working days
06
Collect or return ship
Settle the final invoice and either collect or have the drone shipped back. One-month warranty starts from the date of handover, covering all repaired components.
Warranty · 1 month from handover
003 / WHAT WE REPAIR

Every craft, every
component.

Quadcopters, hexacopters, custom builds. From DJI consumer drones up to Matrice enterprise platforms, VTOL, agriculture sprayers and underwater ROVs. If it flies or submerges, we can probably fix it.

Brands we service

DJI
Mini · Air · Mavic · Phantom · Inspire · Matrice · Avata
Autel
EVO · Dragonfish · Alpha
Agras
T10 · T20 · T30 · T40 · T50 · Spray systems
VFLYX
Made-in-India VTOL & fixed-wing
SwellPro
SplashDrone waterproof series
Custom builds
Pixhawk · ArduPilot · FPV · Racing · Hexacopters

Common repairs

Propeller & motor replacement
Bent props, burnt motors, bearing failure
SAME DAY
Battery service & replacement
Swollen cells, BMS faults, capacity loss
1–2 DAYS
Gimbal calibration & repair
Tilt drift, motor burnout, ribbon cable
2–4 DAYS
Camera & sensor replacement
Cracked lens, dead pixels, IMU faults
2–5 DAYS
Crash recovery
Frame repair, arm replacement, ESC swap
4–10 DAYS
Water-damage recovery
Corrosion treatment, PCB cleaning, cell rebalance
5–10 DAYS
Flight-controller & firmware
Bricked boards, failed updates, IMU recalibration
1–3 DAYS
Full annual maintenance (AMC)
Preventive servicing, firmware, storage prep
ANNUAL
NOT SURE WHAT'S WRONG?
Send symptoms and photos — we'll tell you before you ship.
Pre-flight enquiry →
004 / WHAT IT COSTS

Flat inspection.
Fair quote.

One predictable inspection fee gets a full bench diagnostic. Parts are priced at OEM rates; labour is quoted up-front. No diagnostic re-runs, no surprise add-ons.

STEP 2 · PARTS
OEM

Genuine parts only

Every replacement part is sourced direct from the manufacturer or manufacturer-supplied channels. We do not use refurbished or third-party components in warranty-covered repairs.

  • Manufacturer-priced, not marked up
  • Full part serials in your invoice
  • Original packaging returned with drone
STEP 3 · LABOUR
Quoted

Transparent rates

Labour is quoted by repair category, not hourly. The number in your quote is the number on your invoice — no discovery billing.

  • Fixed scope per repair type
  • Customer approval required before work
  • 1-month warranty on all labour

Inspection fee is non-refundable and covers diagnosis only · All prices exclude GST · Specialised builds and Matrice-class platforms quoted individually

005 / SERVICE CENTRES

Bengaluru
and Delhi.

Walk in during working hours or ship to either address. Indian nationals can courier through any reliable carrier — Delhivery, Blue Dart and DTDC all deliver to both centres reliably.

● PRIMARY · HEAD OFFICE
Bengaluru

xBoom, Fourth Floor, #1664, 27th Main, Sector 2, HSR Layout, Bengaluru — 560102

HoursMon–Fri · 10:00–19:00
Sat · 10:00–16:00
Phone08447 831 821
● NORTH INDIA CENTRE
Delhi

xBoom North India service centre. Address & walk-in details shared on repair request confirmation.

HoursMon–Sat · 10:00–18:00
IntakeBy appointment
or shipping
SHIPPING CHECKLIST
Remove SD cards and personal data · Charge batteries to 50% · Pack in original case or rigid carton with foam · Include copy of inspection-fee receipt and printed symptom list · Use a tracked courier service
006 / KEY TERMS

Read this
before shipping.

The fine print, told plainly. Six points that cover inspection, warranty, collection and liability — worth two minutes before you ship a drone you care about.

01 · INSPECTION FEE

₹1,999 is non-refundable

The inspection fee covers the diagnostic pass only — motor tests, firmware audit, gimbal calibration, physical inspection. It does not apply against subsequent repair work and is not refundable if you decide not to repair.

02 · PRE-SUBMISSION

Remove data and disclose history

Before shipping, remove SD cards, personal media and removable accessories. Disclose all previous repairs, modifications, water exposure or crash events — undisclosed history can void the one-month repair warranty.

03 · PAYMENT TERMS

Bill cleared before handover

The full invoice must be settled before the drone is released. xBoom reserves the right to retain the product until all payments clear. All standard digital payment methods accepted; GST invoice issued on request.

04 · TURNAROUND

Parts availability may affect timing

Most repairs complete within 3–7 working days. If a part is on international backorder, you'll be notified within 48 hours of the quote with a revised ETA and the option to accept or cancel the repair.

05 · WARRANTY

One month from handover

Every repair carries a 1-month warranty from the date of handover, covering the specific components replaced and the labour performed. Warranty is void if the drone is crashed, opened, or damaged post-repair in a way that affects the repaired component.

06 · COLLECTION

Collect within 7 days

Repaired drones must be collected within 7 days of the completion notification. A storage fee of ₹100 per day applies for every additional day. After 30 days, xBoom may dispose of uncollected units to recover costs.

007 / BEFORE YOU SEND

Frequently
asked.

The questions we hear most often from pilots, enterprise operators and research teams before booking a repair.

How long does a typical repair take?

Most quadcopter repairs complete in 3–7 working days from drone arrival. Enterprise Matrice platforms and custom builds may take 7–15 days depending on part availability and complexity. Water-damage recovery adds 2–3 days for dry-out.

Do you repair drones not bought from xBoom?

Yes. We service drones purchased anywhere, including grey-market imports and second-hand units. Grey-market drones may have limited warranty support and longer parts lead times — we'll flag this in the quote.

Can I send a Matrice or enterprise drone?

Yes. Matrice 300/350, M30, M3E and agriculture platforms like Agras T40 are serviced at the Bengaluru centre. Enterprise repairs often require OEM-authorised workflows; our technicians are certified for this.

What if the quote is higher than I expected?

You're not obligated to proceed. Approve, decline, or ask us to scope down to essential-only repairs. The inspection fee is retained but the drone is returned (buyer pays return shipping).

Do you repair underwater drones (ROVs)?

Yes. QYSEA FIFISH series, custom ROVs and SwellPro waterproof drones are serviced. Water-damage recovery follows a different protocol — controlled dry-out, PCB treatment, seal replacement and pressure testing.

Is my data safe during repair?

We ask you to remove SD cards before shipping. If internal storage must be accessed for diagnostic work, it's done under NDA on secured hardware. For enterprise and defence customers, formal data-handling agreements are standard.

Do you offer AMC contracts?

Yes. Annual maintenance contracts are available for enterprise customers with fleets — preventive servicing, priority repair, on-site support for Matrice and Agras platforms. Pricing is per drone, negotiated by fleet size.

Can I watch or receive updates during the repair?

Yes. Every repair has a status thread — you'll receive updates at each stage (arrival, diagnosis, quote, approval, parts ordered, repair complete, ready for collection). For enterprise jobs we share photos at key milestones.

008 / START YOUR REPAIR

Tell us what's
wrong.

Fill the form below — symptoms, damage history, preferred centre. After submission you'll receive a payment link for the ₹1,999 inspection fee and shipping or drop-off instructions. Most pilots get a detailed quote within 48 hours of the drone arriving at our bench.

Book a repair inspection

A certified technician reviews every intake and sends a quote within 48 hours of receipt.

Next · ₹1,999 diagnostic fee — after you submit, you'll receive a payment link for the inspection fee and shipping / drop-off instructions. Full repair quote within 48 hours of the drone reaching our bench. Read the key terms before shipping.
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