Privacy Policy

This Privacy Policy applies to Xboom.

At Xboom, we recognize the importance of your privacy. We value your trust. Therefore, we commit to protecting your personal information. This Policy explains how we collect, use, and safeguard your data. It covers all current and former visitors and customers of Xboom. By visiting or using our website, you agree to this Privacy Policy.

About Us

Xboom.in is owned and operated by Xboom Utilities. We are an Indian company registered under the Companies Act, 2013. Our registered office is located at:

Fourth Floor, #1664, 27th Main, Sector 2, HSR Layout, Bangalore – 560102, India.

Information We Collect

We collect different types of information:

• Contact Information: Your name, email, mobile and phone numbers, street, city, state, pincode, country, and IP address.

• Payment and Billing Information: Your billing name, billing address, and payment method when you buy tickets. We never collect or store your credit card number or expiry date. CC Avenue processes payment securely.

• Information You Post: Anything you post publicly on our website or on Xboom’s official social media pages.

• Demographic Information: Your preferences, events you like or plan to attend, tickets purchased, and other details you provide through surveys or forms.

• Other Information: Data about your IP address, browser type, referring site, pages visited, time spent, device type, and operating system version.

How We Collect Information

We collect information in three ways:

• Directly from You: When you register, buy tickets, post comments, or contact us by phone or email.

• Passively: Using tracking tools like Google Analytics, Google Webmaster, cookies, and web beacons. These tools help us analyze website usage.

• From Third Parties: For example, social media platforms provide your name and email when you use integrated features on our website.

Use of Your Personal Information

We use your information to:

• Contact you for purchase confirmations and promotional communications.

• Respond to your questions, event registrations, or contests.

• Improve our products, services, and website experience.

• Analyze site trends and customer interests by combining your data with third-party data.

• Protect our business, customers, and website security.

• Send marketing emails and newsletters about special offers or new products. You can opt out anytime.

• Send transactional emails or SMS about your account or purchases.

• Fulfill other lawful purposes.

Sharing Your Information

We may share your data with:

• Service Providers: Vendors who manage registrations, payments, or transactional messaging. Some vendors may be located outside India.

• Event Organizers: To fulfill orders and provide event-related services.

• Business Partners: Sponsors or venue operators involved in our events.

• Legal Authorities: To comply with court orders, subpoenas, or government requests, or to investigate fraud.

• Successors: If we sell or transfer part or all of our business, your information may be included.

We will notify you in advance if we share your information for any other reasons.

Email Opt-Out

To stop receiving promotional emails, please email:
hello@xboom.in

Please allow up to 10 days for your request to be processed. We will continue sending transactional emails and SMS related to your purchases.

Third-Party Websites

Our website may link to external sites with their own privacy policies. We are not responsible for their practices. Please review those policies carefully.

Grievance Officer

In accordance with the Information Technology Act 2000, you can contact our Grievance Officer at:

Fourth Floor, #1664, 27th Main, Sector 2, HSR Layout, Bangalore – 560102, India.
Email: hello@xboom.in

For any questions or privacy concerns, please contact us at hello@xboom.in

Updates to This Policy

This Privacy Policy was last updated on 05 September 2017. We may update it occasionally. We will notify you of material changes as required by law. The updated policy will always be posted on our website. Please review it periodically.

Jurisdiction

By using this website, you agree that any privacy-related disputes will follow this Policy and the website’s terms of use. All disputes will be governed by Indian law.