Return Process
Submit Request
On Call Verification
With Support Team
Prepare Package
Ship It !
Frequently Asked Questions
What Can I Return?
You can return most new, unopened and unused products within 30 days of delivery for a full refund. The product will have to be unused and with all the original contents of the box.
When will I get my refund?
Your refund will be processed within 1-2 weeks. Most refunds are fully refunded in 4-7 days after we receive your request and the refund is processed.
*Refunds are subject to on-call verification with the concerned team.
Can I replace or exchange the product ordered?
Yes, you can request for product replacement or exchange by clicking replace product and following the instructions. If you havereceived a defective product, we will replace the exact item after processing your request. If you want to exchange the product for an other item you can do so (minimum amount will be the price of the item you wish to exchange).
Return, Refund & Replacement Policy – Easy and Hassle-Free
At Xboom, we prioritize your satisfaction and aim to deliver a smooth shopping experience. If you face any issues with your order, you can easily request a return, refund, or replacement. To begin with, make sure the product is in its original condition with all accessories and packaging intact.
If the product arrives damaged or defective, contact our support team immediately. We will arrange a quick replacement, provided the issue is reported within the eligible timeframe. In case you want a refund, simply return the product as delivered. Once we receive and verify it, we initiate the refund to your original payment method.
Moreover, refunds usually take 5–7 business days to reflect in your account. For any request, always include your order number and a brief description of the issue. This helps us resolve the matter faster.
In conclusion, our Return, Refund & Replacement Policy ensures transparency, convenience, and peace of mind with every purchase.
