Xboom Utilities Pvt. Ltd. — GSTIN 29CTKPS7090H1ZW · V Plaza, Ground Floor, 24th Main Rd, 1st Sector, HSR Layout, Bengaluru 560102
Drone Sales Disclaimer & Compliance Notice — Version 2. Last updated: 21 October 2026.
1. Scope and Definitions
This notice applies to all drones (Unmanned Aircraft Systems, “UAS”), drone components and payloads sold on www.xboom.in or through Xboom Utilities Pvt. Ltd. (“Xboom Utilities”). “Restricted Model” means any product marked “Restricted Sale” on its product page. “Buyer” means the organisation or person placing the order. By placing an order, or ticking the acknowledgement box, the Buyer accepts this notice.
2. Restricted Purpose of Sale
Restricted Models are offered and sold only for research & development and defence/security purposes within India. They are not intended for recreational, personal or any other use unless that use is expressly permitted by law. No drone may be sold, delivered or exported outside India.
3. Eligible Buyers (Restricted Models)
- Ministries and departments of the Government of India and State Governments, the Armed Forces, Central Armed Police Forces and other defence and security agencies
- Defence PSUs and licensed defence manufacturers
- Government-recognised R&D institutions, recognised universities and academic institutions, and DPIIT-recognised start-ups or companies with a documented R&D purpose
By ordering a Restricted Model, the Buyer confirms that it falls within one of these categories and will use the drone only for the stated purpose.
4. Delivery
Drones are delivered only to the organisation address in India given in the order. Xboom Utilities may refuse delivery to residential addresses, third-party addresses and freight forwarders, and may ask for a signed acknowledgement on delivery.
5. Regulatory Compliance (DGCA and Government of India)
The Buyer agrees to comply with the Drone Rules, 2021 and all amendments, the Bharatiya Vayuyan Adhiniyam, 2024 (and any law replacing it), DGCA guidelines and Digital Sky Platform requirements, including:
- Registration, UIN, transfer registration and de-registration of the drone, where required
- Operation by a holder of a valid Remote Pilot Certificate (RPC) where the rules require one
- The airspace map (green, yellow and red zones), with prior permission for controlled or restricted airspace
- Type Certificate requirements, where applicable
- DGFT import policy, export-control rules (including SCOMET), and directions from MHA, MoD or local authorities
- Laws on privacy, data protection, insurance and public safety
| Weight category (Drone Rules, 2021) | Remote Pilot Certificate | Type Certificate |
|---|---|---|
| Nano — up to 250 g | Not required | Exempt for nano / model drones made for research or recreation |
| Micro — over 250 g to 2 kg | Not required for non-commercial use; required for commercial use | Generally required unless exempt |
| Small, Medium, Large — over 2 kg | Required | Generally required unless exempt |
Indicative only. The rules in force on the date of purchase and operation prevail. Drones used by the Armed Forces or defence agencies operate under their own governing frameworks, and compliance with those frameworks is the responsibility of those bodies.
6. Prohibited Uses and No Circumvention
The Buyer must not use any drone, component or payload (a) for any unlawful activity, weaponisation or carrying/dropping of hazardous or prohibited items; (b) over prohibited, restricted or protected areas without permission; (c) to capture or share images or data in breach of privacy law; or (d) in a way that tampers with, removes or bypasses geo-fencing, remote-identification, serial numbers, firmware or any safety or regulatory feature.
7. Transfer, Resale and Records
The Buyer may not resell, lease, lend or transfer any drone bought from Xboom Utilities unless the law permits it, and only after the transfer is recorded on the Digital Sky Platform. Xboom Utilities provides a tax invoice with the model and serial number to support registration and transfer. Xboom Utilities keeps sale records for the period required by law.
8. Import, Export and Origin
Drones and drone payloads are subject to India’s import policy and export-control laws. Import of drones in CBU, SKD or CKD form is restricted by DGFT except for R&D, defence and security purposes with the required authorisation. Where a Buyer needs documents (for example a Bill of Entry reference or country of origin) to meet its own compliance requirements, it should request them at order time.
9. Buyer Responsibility, Safety and Indemnity
After delivery the Buyer is solely responsible for how the drone is operated, stored and used, and for reading the manufacturer’s manual and applying firmware and safety updates. To the extent permitted by law, Xboom Utilities, its directors and employees are not liable for misuse, unlawful operation, regulatory violations, damage, injury or loss arising from the Buyer’s use, and the Buyer agrees to indemnify Xboom Utilities against claims arising from such use. Nothing in this notice limits any liability that cannot be excluded under applicable law or any right the Buyer has under the manufacturer’s warranty or consumer law.
10. False Declarations
If any information or document supplied by the Buyer is found to be false, misleading or incomplete, Xboom Utilities may cancel the order, refuse future orders and report the matter to the relevant authority.
11. Data Protection and Reporting to Authorities
Xboom Utilities collects the information you provide to process your order, meet legal obligations and keep sale records, and handles it as described in its Privacy Policy and applicable data-protection law. Xboom Utilities may share Buyer and transaction details with the DGCA, law enforcement or other government authorities where the law requires.
12. Other Products and Services
Drone rentals, used drones, training courses, drone shows and other services are governed by their own terms in addition to this notice, and by the same legal requirements for safe and lawful operation.
13. Brands and Government Names
Brand names and logos belong to their owners. References to DGCA, the Digital Sky Platform or any government body describe regulatory requirements and do not mean Xboom Utilities is endorsed by, or acts for, any such body.
14. Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, complaints may be sent to: The Grievance Officer, Xboom Utilities Pvt. Ltd., V Plaza, Ground Floor, 24th Main Rd, 1st Sector, HSR Layout, Bengaluru 560102, email [email protected], phone +91 84478 31821. We acknowledge complaints within 48 hours and aim to resolve them within one month.
15. Changes in Law and to this Notice
Drone regulation in India is changing. The Buyer must follow the rules in force at the time of purchase and operation. Xboom Utilities may update this notice by publishing the revised version with its date; the version in force when an order is placed applies to that order.
16. General, Governing Law and Jurisdiction
If any part of this notice is found unenforceable, the rest continues to apply. This notice is governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction, subject to any rights a consumer has under applicable law.
Contact: Sales [email protected] | Support [email protected] | Phone +91 84478 31821
