Cruzr Cloud-Based Intelligent Commercial Service Robot
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Cloud-based AI service robot with human-like design for natural interaction
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Greets visitors, gives professional explanations and answers business queries
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Instant guidance and customized tour routes for exhibitions and venues
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Voice, text, video and action interaction, including dance entertainment
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15 degrees of freedom, with 12 DoFs in both arms and high-precision servo drivers
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U-SLAM indoor positioning and navigation developed by UBTECH
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360-degree abrasion-resistant quiet wheels
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Face-recognition check-in with recorded attendance data
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IoT centralized control of lights, curtains, air conditioners and screens
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Autonomous promotion in idle mode, roaming the venue and broadcasting preset messages
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Up to 480 minutes per charge with automatic infrared-docking recharge (command, reservation or automatic mode)
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Built for smart retail, smart banks, smart exhibitions and smart transportation
- Trusted dealerDirect manufacturer partnership
- Pan-India deliveryInsured shipping, all states
- Post-sale supportTraining + service included
What makes it work
CRUZR Cloud-Based Intelligent Commercial Service Robot
An AI-powered, customizable service and tour guide robot with a human-like design. Cruzr greets, explains, guides, checks people in and promotes your brand, bringing customized services and unlimited possibilities to retail, banking, exhibitions and transportation.
- Greeting & Reception
- Guided Tours
- Business Consultation
- Face-Recognition Check-in
- IoT Centralized Control
A service robot built to talk, guide and work the room
Cruzr is a cloud-based intelligent commercial service robot. Its anthropomorphic design gives it human-like flexibility, which improves interaction with visitors and helps your venue work more efficiently.
Cruzr interacts through voice, text, video and action. It navigates indoors with its own U-SLAM positioning and navigation, moves on 360° abrasion-resistant quiet wheels, and returns to its charging dock by itself.
It also acts as an intelligent display hub for connected devices, so one robot can welcome guests, answer questions, run a tour and control the venue.
Four things Cruzr does well
The capabilities that make Cruzr a working member of your front-of-house team.
Multimodal Interaction
Communicates through voice, text, video and action, from friendly greetings to professional explanations and entertainment, including dance.
U-SLAM Navigation
U-SLAM indoor positioning and navigation lets Cruzr give instant guidance and lead customized tour routes.
Expressive Motion
15 degrees of freedom in total, with 12 DoFs in both arms. High-precision servo drivers and precise motion control.
Long Runtime, Self-Charging
Up to 480 minutes per charge, and Cruzr recharges itself by infrared docking.
Customized services, unlimited possibilities
Key features: personalized intelligent greeting, all-round professional explanation, instant intelligent guiding, multimodal entertainment interaction, data management platform, IoT intelligent control and robot show.
A personalized welcome for every visitor
Cruzr greets visitors in a personalized way and offers professional explanations.
Answers customer questions on the spot
Cruzr handles business consultation and customer Q&A with professional explanations.
Instant guidance and customized tour routes
Using U-SLAM indoor navigation, Cruzr gives instant guidance and leads guided tours of exhibition halls and other venues along routes you customize.
Autonomous promotion in idle mode
When idle, Cruzr roams the venue on its own and broadcasts predefined policies and advertisements, running promotional campaigns across the venue.
Voice, text, video and action, plus dance
Multimodal interaction lets Cruzr engage visitors in more than one way, including entertainment performances and robot shows.
Centralized control of your smart venue
Cruzr acts as an intelligent display hub for connected devices and gives you IoT centralized control of the venue.
- Lights
- Curtains
- Air conditioners
- Screens
Face-recognition check-in with attendance data
Cruzr checks people in using face recognition for meetings and events, and records the attendance data.
Automatic recharging by infrared docking
An infrared sensor guides Cruzr back to its charging dock. Up to 480 minutes per charge, with about 24 hours of standby.
- Command-based charging
- Reservation-based charging
- Automatic charging
Precise arms and quiet, durable wheels
12 DoFs in both arms with high-precision servo drivers and precise motion control, on 360° abrasion-resistant quiet wheels.
Where Cruzr works
Cruzr is designed for customer-facing venues across four smart-service sectors.
Retail service robot
Banking service robot
Exhibition service robot
Transportation service robot
What Cruzr brings to your business
- Optimizing human resources
- Reducing operating costs
- Improving working efficiency
- Enhancing service quality
- Enhancing customer satisfaction
- Upgrading brand image
Cruzr specifications
| Model | CRUZR |
|---|---|
| Product Type | Cloud-based intelligent commercial service robot |
| Dimensions | 1214(H) × 630(W) × 537(D) mm |
| Weight | 45 kg |
| Screen | 11.6-inch TFT HD display, 1920 × 1080 pixels |
| Design | Humanoid design with full-body 15 high-performance servo drives |
| Degrees of Freedom | 15 DoFs in total |
| Arms | 12 DoFs in both arms, with high-precision servo drivers and precise motion control |
| Microphone Array | 6+0 mic array, maximum 5 meters |
| Camera | High-definition 13 million HD camera |
| Speaker | 85 dB (directly in front, at 60 cm) |
| Communication | Wi-Fi (2.4G/5G), 4G (full network) |
| LIDAR | 360-degree opening |
| Obstacle Avoidance | Stereo obstacle avoidance navigation, with 6 sensors working together in 360 degrees |
| Cliff Detection | TOF sensor, anti-fall cliff detector |
| E-Skin | Highly soft E-skin covering both arms: 3 × 2 (two arms, 3 pieces per arm) |
| Navigation | U-SLAM indoor positioning and navigation |
| Navigation Sensors | RGBD depth camera × 1; TOF infrared cliff detection sensor × 1; waist closed ultrasonic sensor × 3; chassis open ultrasonic sensor × 5; bottom geomagnetic sensor × 1; chassis infrared sensor × 6 |
| Wheels | 360° abrasion-resistant, quiet wheels; wheel motor with suspension and shock-resistant system for quiet movement |
| Travel Speed | 0.3 / 0.5 / 0.7 m/s (maximum 1 m/s) |
| Maximum Gap to Pass | 3 cm |
| Maximum Climbing Angle | 6° |
| Maximum Crossing Height | 2 cm |
| Interaction | Voice, text, video and action |
| Battery Life | Up to 480 minutes per charge (about 24 hours standby) |
| Charging | Automatic recharge system with infrared automatic recharge sensor (command-based, reservation-based or automatic) |
| Check-in | Face recognition with recorded attendance data |
| IoT Control | Lights, curtains, air conditioners and screens |
| Idle Mode | Autonomous promotion: roams the venue and broadcasts predefined policies and advertisements |
Cruzr service robot FAQs
What is the Cruzr service robot?
Cruzr is a cloud-based intelligent commercial service robot. It is an AI-powered, customizable service and tour guide robot with a human-like design, made to improve interaction and efficiency in customer-facing venues.
What can Cruzr do at my venue?
Cruzr can handle greeting and reception, business consultation and customer Q&A, guided tours, promotional campaigns, entertainment and performances, meeting check-in with attendance records, and IoT control of connected devices.
How does Cruzr find its way around indoors?
Cruzr uses U-SLAM indoor positioning and navigation. This lets it give instant guidance and lead customized tour routes, and it moves on 360° abrasion-resistant quiet wheels.
How long does the battery last and how does Cruzr recharge?
The battery runs for up to 480 minutes per charge, with about 24 hours of standby. Cruzr recharges automatically through infrared docking, and charging can be command-based, reservation-based or automatic.
How big is Cruzr and how fast does it move?
Cruzr measures 1214 mm high, 630 mm wide and 537 mm deep, and weighs 45 kg. It has an 11.6-inch TFT HD screen. Travel speed is 0.3, 0.5 or 0.7 m/s with a maximum of 1 m/s. It can pass a gap of 3 cm, climb a 6° slope and cross a 2 cm height.
What camera and sensors does Cruzr have?
Cruzr has a 13 million HD camera, a 6+0 mic array with a maximum range of 5 meters, a TOF sensor that works as an anti-fall cliff detector, and 6 sensors that work together in 360 degrees for stereo obstacle avoidance. Its navigation sensors include an RGBD depth camera, a TOF infrared cliff detection sensor, ultrasonic sensors, a bottom geomagnetic sensor and chassis infrared sensors, and it has a 360-degree LIDAR. Highly soft E-skin covers both arms.
Can Cruzr control other devices in the venue?
Yes. Cruzr offers IoT centralized control for lights, curtains, air conditioners and screens, and acts as an intelligent display hub for connected devices.
Can Cruzr check visitors in at events?
Yes. Its intelligent check-in system uses face recognition and records the attendance data.
What does Cruzr do when no one is interacting with it?
In idle mode it promotes autonomously: it roams the venue and broadcasts predefined policies and advertisements.
Which industries is Cruzr built for?
The official page highlights smart retail, smart banks, smart exhibitions and smart transportation.
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