Commercial service robots in India have moved from novelty to practical labour. Restaurants use them to run food to tables, hotels to guide and greet guests, facilities teams to scrub large floors overnight, and warehouses to move pallets without a forklift driver. XBOOM now stocks a full range across four jobs — hospitality and food service, commercial cleaning, warehouse logistics, and outdoor and reception — and this guide explains what each robot does and where it earns its keep, so you can shortlist the right category for your site.
Pricing on this range is set per deployment, so we have not listed prices here. Contact XBOOM for a quote and an on-site demo.
What a commercial service robot actually does
Unlike a home gadget, a commercial service robot is built to work a full shift in a public space. The common thread across the range is autonomous navigation — most use a mix of LiDAR and vision (SLAM) to map a venue, plan routes and avoid people and obstacles in real time. From there they specialise: carrying trays, scrubbing floors, moving pallets or greeting visitors. They run on schedules, return to a dock to charge, and are managed from an app or panel.
Hospitality and food service
This is the fastest-growing use in India, led by restaurants, cafés, hotels and banquet halls facing service-staff shortages.
- BellaBot Pro — a four-tray food-delivery robot carrying up to 40 kg, with an 18.5-inch advertising screen, a 10.1-inch touchscreen and 60+ facial expressions for guest interaction. It turns running food into mobile marketing as it moves.
- BellaBot — the established four-tray, 40 kg delivery robot, using simultaneous LiDAR and visual SLAM for reliable routing across a busy floor.
- FlashBot — an autonomous delivery and service robot that maps its environment with laser sensors and can call and ride elevators independently, which makes it suited to multi-floor hotels.
- AURA — a three-tier delivery robot carrying up to 30 kg, using LiDAR, infrared and ultrasonic sensing for accurate routing between tables.
- DOBOT Nova Coffee Bar — a six-axis collaborative robot barista that prepares a cup in about 45–48 seconds, offers 50+ drink options and runs 24/7 in roughly a 2.5 m² footprint.
Reception and guidance
For lobbies, showrooms, exhibitions and public venues, a reception robot handles first contact and wayfinding.
- Cruzr — a cloud-based AI service robot that greets visitors, answers business queries, gives guided tours and interacts by voice, text, video and gesture. Useful where you want a branded, consistent welcome without tying up a staff member.
Commercial cleaning
Facilities teams in malls, airports, factories and large offices use cleaning robots to cover big floor areas consistently, freeing staff for detail work.
- MT1 Robotic Sweeper — AI trash recognition with spot cleaning and LiDAR SLAM + VSLAM navigation, for routine patrol-and-clean of large areas.
- BG1 Large Scrubber-Dryer — sweeps and scrubs in one pass at up to 2,000 m²/h (more in spot mode), with a 75 L clean / 60 L waste tank, around 7.5 hours of runtime and AI spill detection. Built to replace a two-machine workflow.
- ET1 Compact Scrubber-Dryer — a 4-in-1 that sweeps, scrubs, vacuums and dust-mops in one pass, with an 800 rpm roller, 85 °C hot scrubbing for grease, and streak-free drying for slip-safe floors. The compact option for tighter commercial spaces.
Warehouse and logistics
For factories, warehouses and distribution centres, autonomous mobile robots (AMRs) move heavy loads without a driver.
- T600 Heavy-Payload AMR — carries up to 600 kg, with a standard touchscreen version and a low-profile underride version for moving carts, plus a power-assist handle for manual control.
- MP2000 AI Pallet Handling Robot — handles pallets up to 2,000 kg with AI load-carrier recognition and fast fork insertion, for unmanned storage workflows.
Outdoor
- GT5 Commercial Robotic Lawn Mower — a 60-inch cutting deck covering around 2 acres per hour, with up to 10 hours of runtime, cut-and-collect, and satellite-imagery mapping with geofencing. For campuses, resorts and sports grounds.
The range at a glance
| Robot | Category | What it does |
|---|---|---|
| BellaBot Pro / BellaBot | Hospitality | 4-tray food delivery, up to 40 kg |
| FlashBot | Hospitality | Delivery + rides elevators (multi-floor) |
| AURA | Hospitality | 3-tier delivery, up to 30 kg |
| DOBOT Nova Coffee Bar | F&B | Robot barista, 50+ drinks |
| Cruzr | Reception | AI greeter, guide, Q&A |
| MT1 / BG1 / ET1 | Cleaning | Sweep, scrub and dry floors |
| T600 / MP2000 | Logistics | AMR, up to 600 kg / 2,000 kg |
| GT5 | Outdoor | Commercial robotic mower |
How to choose — and what it costs
Start with the job, not the robot. A restaurant short on servers wants a delivery robot; a mall facilities team wants a scrubber-dryer sized to its floor area; a warehouse wants an AMR rated above its heaviest load. Then size it to your space — tray count and payload for delivery, tank size and m²/h for cleaning, payload for logistics. Because deployment, mapping and support vary by site, pricing is quoted per project. XBOOM can also advise on a Robot-as-a-Service arrangement if you would rather rent than buy. Browse the full range under utility robots.
Frequently asked questions
What is a commercial service robot?
A robot built to do a work task in a business setting — delivering food, greeting visitors, cleaning floors or moving goods — navigating autonomously and running a full shift, unlike a consumer gadget.
How much do commercial service robots cost in India?
Pricing is set per deployment because it depends on the robot, site mapping and support. Contact XBOOM for a quote and a demo for your venue.
Which robot is right for a restaurant or hotel?
A tray-based delivery robot such as BellaBot Pro, BellaBot or AURA for food running; FlashBot if you need multi-floor delivery via elevators; Cruzr for lobby reception and guidance.
Can one robot both clean and deliver?
No — cleaning robots (MT1, BG1, ET1) and delivery/service robots (BellaBot, FlashBot, AURA) are built for different jobs. Match the robot to the task.
Do these robots work in Indian conditions?
They are designed for indoor commercial environments (and, for the GT5, managed outdoor grounds). XBOOM handles mapping and setup for your specific site.
Bring service robots to your business
Tell us the job you want done and the size of your space, and we will shortlist the right robots, arrange a demo and quote a deployment. Talk to the XBOOM team or explore Robot-as-a-Service.
